Operational Plan Flow Charts

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1.0Operational Plan:
Introduction:
An operational plan forms part of the business’s strategic plan and is important for effective business leadership. An operational plan describes how the work will be done, the workflow from input to end results, including the resources that will be used along the way, all of which are required for the company success. An operational plan also explains how, or what portion of, a strategic plan will be put into operation during a given operational period. While strategic planning provides the vision, direction and goals for the business, operational planning translates that into the everyday workflow of the business that will hopefully produce the outcomes defined by the strategy. Simply put, operational planning is the conversion of strategic goals into managed execution. It deals specifically with the internal operations and resources necessary to produce our company’s product and service. 1.1.1Operation Plans Flow Charts:

2.0Service Strategy:
Service that’s provided by the company is as follow:
2.0.1Provide quality service
2.0.2Work based on the capabilities of the worker so the quality worked can be maintain
2.0.3Ensure that the subject delivered based on the current books
2.0.4All the serviced given will are through the company
2.1Operation hours
2.1.1Working hours;
Based on the preferences
3.0Company workforce
3.0.1Organizational Structure
Organization structure formed by the company is covering all aspects of business service. The organizational structure is as follows:
(Company names)
Operational Management/ Partnership
3.0.2Function and Responsibility
Our company have giving the responsibilities to each of the partner in order facilitate service management
3.0.3General Manager
General Manager will prepare project plans, organized administrative organization, be a leader, monitoring the organization, make assessment and evaluate the instructor
3.0.4Administration and finance manager
Administration and Finance Manager held responsible for all aspects of management and business administration to run smoothly according to the scheduled plan. It also plans to ensure the provisions of business and serviced are according to the standards to ensure that the subject delivered is understood and create healthy environment to enhanced job performance. Administration and finance manager also responsible for all financial aspects such as provide budget and financial needs, identify the financial resources and financial control, and also make a report on financial performance.

3.0.5Marketing Manager
Marketing Manager is responsible for ensuring that the customer is satisfied with the services provided, and trying to expand the services to the market in the future.

3.0.6Production Manager
Production manager will regulate the materials of the teaching that will be delivered by the tutor in order to achieve the quality needed. Production manager also will do a planning and researching about the material delivered that is determined by the standard. 3.1Room layout

In planning the layout, the factor that was taken into account is the type of the business which is related to the service. So, our company does not require a large office but only comfort to us.

3.2Operational overhead

List of operational overhead

Types

Quantity

Price/unit

Total Cost

Cabinet

4

RM 250

RM 1000

Furniture

5

RM 1000

RM 1000
Trash can
6
RM 2.00
RM 12.00
Air conditioner
4
RM 1500
RM 6000
Water and Electricity
-
-
RM 1000
Total
-
RM 2752.00
RM 9012.00

3.3Operating Expenses
Cost
Jan
( RM )
Feb
( RM )
March
( RM )
May
( RM )
Salaries
7000
7000
7000
7000

Rent
500
500
500
500

Petrol
600
600
600
600

Electric/water
1000
1000
1000
1000

Other expenses
500
500
500
500
Interest...
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